We rotate most of our single origin coffee every 1-2 months, however we often have super special coffees which tend to only be available for a more limited time.  We aim to keep our blend as consistent as possible, it’s what your customers should expect. The regions we buy for our blend largely remain the same, but we are constantly adjusting and tweaking to keep a consistent flavour throughout the year as fresh harvests become available.

All over the world! Our Seasonal Blend is very consistent, with coffee from Ethiopia, Brazil, Colombia and India. We buy all of our coffees seasonally and roast them when they are at their best to preserve the unique characteristics of each origin. We use only the very best green bean importers in Australia and also have some great relationships with farmers in Colombia, Panama and Brazil, just to name just a few.

We pride ourselves on the quality of our coffee, and that means yours too, so we’re stoked to have our very own Training Manager and qualified Q Grader, Andrew, as an invaluable wealth of knowledge. We offer regular barista workshops in our research facility as well as on-going, more site-specific training for you and your team within your own venue.

In addition to the hands on, coffee focussed training, we hold quarterly Wholesale Masterclass evenings, where we invite our wholesale family to The Grounds to hear from our team of experts on a myriad of topics to get an insight into the way we do things here. These can include deep dives into our P&L with Director, Ramzey Choker, or tips for creating content and growing your audience with our social media superstar, Sara Ogden.

Absolutely – this is one of the things that really sets our business apart and where we think we can add loads of value to you. We have an in-house team at The Grounds that are available to help you in all areas of your business too, including styling, business development, social media, marketing and more.

We love featuring our wholesale family on our social media accounts and website; your success is our success so we’re happy to shout out about it.

Yes, we have in-house social media and marketing managers who are happy to consult with you and give you guidance on your business.

It’s easy like Sunday morning! Well, Monday morning to be exact (order Monday, delivery Tue/Wed/Thu that week). Ordermentum is an ordering system that takes care of all the orders and it’s super simple to use on either a computer, or phone – so whatever your jam is, it’s covered.

We demand a lot from our partners, and expect them to demand a lot from us in return but sometimes, the alignment just isn’t right. If you own, or are looking to open, a beautiful venue and want to serve incredible specialty coffee, we think we’ll get along just fine.

Big tiiiiiiiime! We send coffee throughout Australia. For any venues outside of Sydney (and outside of our serviceable range) we need to be super duper confident in their ability to fly The Grounds Roastery flag, so drop us a line and let’s chat through how we can make this work.

We’re based between our Alexandria base and St Peters roasting facility. We love visitors for a chat and a brew, so don’t be shy if you want to come and say hey!

We have some mega busy venues that put all sorts of machinery through their paces. We want to be supplying reliable equipment that we believe makes the very best specialty coffee so we tend to partner with Synesso, La Marzocco, Mazzer, Anfim and Mahlkoenig.

For sure! As long as it enables you to serve the coffee as we intend, it’s no problemo. We think our cups give our wholesale partners an instantly recognisable link to The Grounds Roastery, which can be a helpful tool in driving your sales, but it’s completely up to you. We’ve chosen to partner with Inker for our dine-in cups and Detpak RecycleMe for take-away.

Regardless of whether you own your machinery, or if it’s from us, we implement a substantive and preventative maintenance schedule, including water filtration and grinder blades. We’re also always on hand for emergency call outs too.

Not necessarily, we do however have a huge amount of faith in the machinery we have tried, tested and trusted over the last 7 years, so we’re confident in our recommendations. As long as it’s up to the task of making great coffee through your busiest periods, we’re always open to discussing different brands than those listed above.